Nowadays, our mobile phones are used for much more then just calling and answering phone calls.  We use them for storing personal pictures, emails, social media, banking, and shong, among other things.  Losing our phone could mean losing a lot more than just a cellular device, it is losing personal and valuable information to strangers. 

Follow these simple steps to protect your mobile phone:


1. Use the security features provided

Most mobile phones have security features that are designed to stop people accessing a phone and using it, should it be stolen. In order for these security features to work you need to switch them on/put them in place:

The security features include:

  • creating a PIN code that locks your handset
  • tracing the location of, wiping data from, or locking your handset remotely using another internet enabled device

The table below outlines some of the security features on offer from major mobile phone manufacturers:

Vendor/OS PIN Locate handset Wipe data Block handset 
Prevent unauthorised
reset of security features
Apple × × × × ×
Blackberry × × × × ×
LG × × × × ×
Samsung × × × × ×
Sony × × × ×  
× × ×    

For further details about what is available, please follow the relevant links to the manufacturer's/software provider's website below:






Windows Phone


2. Know how to identify your mobile phone if it is stolen

Each handset manufactured for use in Canada has a unique International Mobile Equipment Identity number (IMEI) hardwired into it during the manufacturing process. Knowing the IMEI will help the police identify your handset should it be stolen. Canada network operators will also prevent a stolen handset from working across their respective networks if you can tell them the IMEI.

You can find your handset’s IMEI by:

  • typing *#06# into the keypad of some handsets
  • looking in the "About" section of the mobile phone settings
  • looking inside the battery or SIM card compartment of your handset
  • looking on the side of the box, or on the associated paperwork, that you received when purchasing the handset


3. Be aware of your surroundings

Take a look at how easy it can be for a thief to take your mobile from an open bag:

Consider the following when protecting your handset from opportunist thieves:

  • Ensure you know where your phone is when you are in a busy location. Train stations, shopping centers - these places are popular with pickpockets especially if your handset is visible in an open bag or hanging out of your back pocket.
  • Think about when you use your phone – outside train and underground stations are popular places for snatch theft (grab and go)
  • Never leave your mobile unattended in a public place